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Home | Customer Testimonials
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| Customer Testimonials |
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Business Review |
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Our company has a small collections department, and every now and then we get cases that we are unable to do anything with. We forward these hard to collect cases to Rumson, Bolling & Associates.
Rumson, Bolling & Associates has recovered many accounts for us that we believed to be un-collectable. We sent our first few cases to Rumson, Bolling & Associates on a whim, and prepared to write the unpaid debt off as a loss. But Rumson, Bolling & Associates blew our notions of a collection agency with polite service and results that far exceeded expectations. We will continue to use Rumson, Bolling & Associates for any past due accounts in the future, and will recommend them to any one who can use an outstanding collection agency. |
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Construction Company's Review |
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Rumson, Bolling & Associates - They Handled Business.
With the market slowing down recently the construction company I work for took a big hit. The company has had many projects over the years that have either been unpaid or partially paid. We finally decided to take action to try and get some of this money owed back. We have used a couple collection agencies in years past, some worked well, some did not.
We decided to give Rumson, Bolling & Associates a shot, they had an interesting package we decided to sign up for. For $3,500 we were able to collect on 10 accounts within the next 3 years. We have used about eight of those 10 accounts and we are looking at renewing our contract. Now that may seem rather expensive but these we're rather high accounts that had been unpaid for, with the deal we got with R.B.A. we were able to lower their credit score, and sue our debtors.
For any of you who have taken an individual or a company to court you know you will spend a lot more than $350 in court fees and lawyer fees, and then add in how much time it you would spend to oversee a court case. Not only did Rumson, Bolling & Associates handle all of those cases with ease, they then reported the debt to credit report companies affecting their debt. All that being said, I also felt a sincere and caring feeling from their staff that I dealt with. If I had to rate my experience with R.B.A. it would easily be a 5/5, or 10/10, nothing more than perfection.
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Construction/Remodeling Company's Review |
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Rumson, Bolling & Associates helped me settle countless numbers of my unpaid accounts. I work for a construction/remodeling company. We have many projects going on at once, everything from building a house to spiffying out small room.
We have an ever growing list of unpaid and partial paid invoices. We needed a good collections company to help us out because our in-house collector wasn't making too much progress. We found Rumson, Bolling & Associates and decided to give them a shot. The one thing that attracted us right from the beginning was they have trained skip-tracers, that means they have trained people to hunt and find our debtors, experience like that is what our in-house collector lacked. On top of the their highly trained staff, they send debtor information to credit report companies, and they have a team of in-house lawyers if needed. We started off by only sending a few of our accounts to test the waters if you will. They collected on those couple accounts with ease. They have tons of our accounts now and have made major headway for our company. No complaints or regrets with using Rumson, Bolling & Associates. |
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Courier Service Company's Review |
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This is a review of services my company recently received from Rumson, Bolling & Associates. We recently inquired them for collecting on some of our past due accounts. Me and my wife have a small courier service company and as of late things have came almost to a halt. Through the years we have had quite a few number of accounts that have been unpaid for. We looked around at various collection agencies, some we were skeptical to use because of different said about them online and others because of how the staff talked to us when we inquired about services.
We then came across Rumson, Bolling & Associates. When we talked to their staff they seemed genuinely concerned about our situation and were more than willing to help. With what little capital we had left we decided to trust them and we spent $3,500 on 10 accounts to be collected on. Two of those accounts they collected on them almost instantly covering well over the $3,500 we had spent. One situation arose where we had to sue our debtors; R.B.A. had their own lawyers so everything happened with ease.
Business is still staggering but we are getting by and we may still be in business solely on the fact that Rumson, Bolling & Associates got us money owed. No one likes to use a collection company and we didn't want to either. However because our current circumstances we did, and we are so glad we picked Rumson, Bolling & Associates. |
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Distribution Company's Review |
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Rumson, Bolling & Associates restored hope in my company. My company is a distributor of various goods and products who almost had to shut our doors a few months back. We have quite the collection outstanding invoices and partially paid invoices, whether it be from NSF checks to just never paying. Our previous collection company was collecting on these accounts just at an alarmingly slow rate.
We cut them loose and were in the market for a new collection agency. My company decided to go with Rumson, Bolling & Associates. Rumson, Bolling & Associates recovered many of the accounts we sent them, and for the accounts they are still working, they don't charge us until they collect. They have brought in much needed revenue to my company which we are VERY grateful for. The staff was great to me and my other employees when we had to contact them. Rumson, Bolling & Associates helped keep my company afloat. Thank you R.B.A. we will continue using your services for years to come. |
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Event Staffing/Coordinating Company's Review |
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Hello there, I own a event staffing/coordinating company, we do events everything from weddings to concerts. It is a common occurrence for people not to pay their full balance, so for years now we have been using collection agencies to collect on our previous clients. We have had many positive and negative experiences throughout the years.
We recently had a bad experience with our previous collection agency and we were in the market, we came across Rumson, Bolling & Associates and decided to give them a shot. For $3,500 they took 10 of my biggest balance overdue accounts, and did the whole works with them, including the option of a law suit, and lowering credit scores. I have been involved with a law suit before to collect on a debtor and it was a total hassle and an ordeal, however R.B.A. made these law suits pain free/hassle free.
The staff at Rumson, Bolling & Associates is phenomenal, they treat me with the absolute respect, and take care of all needs I have with any of my accounts. The staff at R.B.A. has never brushed me off, and they always answer any questions, or concerns I may have. I also have not received any complaints from any previous clients, which is always a good sign. We have just recently sent over most of our accounts and I can positively say this has been one of the best things my business has done. |
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Financial Services Company's Review |
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Hi there all you people of the web, my name is John and I do financial services for various individuals and companies. I do everything from taxes, accounting work, and even some consulting work. Within the past six months I have had a couple incidences where previous clients of mine skipped their invoices. This is a rare occurrence for me, and I wasn't sure exactly what to do. I asked a few of my clients, and friends if anyone knew of a solid company that would just deal with this mess at a reasonable cost.
I was referred to Rumson, Bolling & Associates and it was just what I needed. Rumson, Bolling & Associates were persistent on getting a hold of my debtors and collecting on them. In one case we did have to go to court and litigate matters but Rumson, Bolling & Associates had their own lawyers and made the law suit hassle free. R.B.A. was everything I was hoping for in a collection services, hopefully I do not have to ever use a collection agency again but should I ever have to Rumson, Bolling & Associates is where I will turn. |
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Home Remodeling Company's Review |
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I own a modest home remodeling company, and lately we have been having trouble with some of our clients paying their bill. I tried the best I could to collect on my own, but I just didn't have the time or resources needed. I decided to send the accounts to a collection agency, hoping they could get at least something out of them.
We tried several collection agencies before finding Rumson, Bolling, & Associates. Many of the other agencies were unsuccessful at collecting any amount, and often gave us excuses before ignoring our calls altogether. The people at Rumson, Bolling & Associates were polite and answered my questions, and actually went out of their way to make sure I understood the entire process. They were also able to collect on many of my past due accounts, increasing my cash flow. The whole experience was enjoyable, and I will definitely be using them in the future. I recommend Rumson, Bolling & Associates to any business looking to use a collection agency. |
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Housing Company's Review |
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Rumson, Bolling & Associates helped my business get back on track. I own several housing units in the Los Angeles area, and it's becoming a bigger and bigger trend for people not to pay their rent. I have a small group of my own collectors and what they cannot do we send out to other companies. We have used pretty much every major collection agency in the past 10+ years. Some have done extremely well others, I wish I could just say the same.
We recently came across Rumson, Bolling & Associates and we thought we'd give them a try. The type of accounts we send over to collection agencies are usually our "problem childs." Meaning we cannot find our previous clients, or they absolutely refuse to pay us. Rumson, Bolling & Associates caught our eye because of their no recovery, no fee service and they have in-house lawyers. We sent over just one account to see how R.B.A. would do, and they did not let me or my company down. They were able to collect and they had a rather high recovery rate on top of that. Later we sent them one of our accounts that we pretty much knew would have to be taken to court, and we were right. Rumson, Bolling & Associates handled the entire law suit and made everything just hassle free for me. I personally also got a good feel from their staff. If anyone has ever been in collections or dealt with collectors they can be some of the most rude, and difficult people to deal with, however Rumson, Bolling & Associates' staff has always been kind, courteous to me and always made me feel special. I gave Rumson, Bolling & Associates a 5 star rating and I will continue to keep using them for all my collection needs. |
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Housing Company's Review II |
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My husband and I own and manage a few housing units, and we take great pride in the work we do. We are very active in creating a great living environment for our tenants, and spend a lot of time seeing to their needs. That's why when one of our tenants leaves without paying rent or for property damages we most often do not have the time necessary to collect the money owed. We try the best we can, but it distracts from the work needed for the tenants who are still living in our units and paying on time.
We were referred to Rumson, Bolling & Associates by a friend of ours that had used their services. We were unsure if they would be able to track down our ex-tenants and get them to pay, but we figured we had nothing to lose. We were happily surprised when we heard back from them a short time later with the first payment from an old tenant! All they required of us was to send in copies of our invoices, everything else they took care of! Rumson, Bolling & Associates has taken a huge weight off of our shoulders. We are able to focus on the part of our business that we love, while they take care of the "messy" work. We are grateful we came across a collection agency that works well with us and for us.
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Medical Company's Review |
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I feel compelled to write a review on Rumson, Bolling & Associates I work in the medical field, and some patients set up payment plans or their insurance goes bad and we are stuck with the bill. We have used various collection agencies for worker's compensation and normal personal injury cases for ages now. The one we were using for personal injuries just was not cutting it. We decided to give Rumson, Bolling & Associates a shot and it was one of the best decisions our office has made in the past year.
They were completely on top of our collections, and they seemed to find patients that we're less real than big foot. Initially when we first started with them we used their premier type contract where we payed 3,500 up front for 10 cases. With that being said the 3,500 was used for collections, sending credit reports out to lower their credit score and even the court fee costs. Which is extremely good cost especially since now days it seems like almost everything that happens is sent to court. We now have a more creative contract since we have sent over more accounts but that initial deal we had with R.B.A. left a very good feeling with us. Each time we had to contact our representative on the account they always treated us with care, and did not leave us in the dark about what was going on with our money. Rumson, Bolling & Associates is a very stand up company in the collections world and I highly suggest anyone looking for a collection agency to give them a look.
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Moving Company's Review |
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Rumson, Bolling & Associates helped me collect some old accounts of mine. I work in the moving industry and we have some large corporate type accounts, where we will be moving things, or people for various companies. With that being said sometimes checks bounce, etc. However I still have strong relations with most of my companies. I have thought about a collection agency for some time but most of them harass and cause more problems than good, and I did not want to scare away any of my clients.
I decided to go with Rumson, Bolling & Associates after talking to their staff. They were very kind, and courteous. I actually sent them a low balance invoice from another entity of mine, just so I could see how they operated, did they harass, were they rude, etc. However, Rumson, Bolling & Associates staff were well mannered and definitely worth my business. I have been using Rumson, Bolling & Associates for some time and I have absolutely 0 regrets. I gave Rumson, Bolling & Associates 5 out 5.
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Shipping Company's Review |
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I have been using Rumson, Bolling & Associates for quite some time now. My business expertise deals with importing, exporting, shipping, and packing goods. My customers invoices can range from a rather low amount to an extremely high amount. Due to the nature of my business some companies may only need a massive packing/shipping job once, so it's a common trend, they just try and skip the bill. R.B.A. has always been extremely "go getting" on my accounts, they have found even the most impossible people to find, and have collected on them.
Their staff is always there if I have a question or concern regarding a particular case and they always keep me updated on what is going on with my money. They have their own team of lawyers so I personally never have to do deal with taking anyone to court. Within the past 8 years, twice I have had to sue companies that did not want to pay me money owed, those were extremely long, costly and daunting ordeals, the guys at Rumson, Bolling however make law suits simple and hassle free. When it comes to collection companies, these guys are the best, they attack debtors credit scores, they collect on my debtors, and do it with a willingness I have never seen. Other collection companies do not collect at such high recovery rates as R.B.A. does. All in all I would rate my experience with Rumson, Bolling & Associates a 10 out of 10. One of the better business decisions I have made within the past couple years.
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Waste Management Company's Review |
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The company I deal with is a waste management, garbage collection agency. We have been very successful throughout the years, some of our clients have made us that way and others have been total nightmares. We are usually pretty flexible to Non Sufficient Funds, or late pays, we understand that life happens sometimes. However because of that it has bitten us and left us with quite a few bad experiences. We have used a couple collection agencies and we were looking for a new one, never keep yourself limited right? So we decided to go with Rumson, Bolling & Associates.
From first contact with R.B.A.'s staff it was pleasurable. Rumson, Bolling & Associates seemed to be on top of their game, what they offered me was more than reasonable for the cost. They wrote specialized demand letters, did asset analysis, and posted debt on debtors credit reports. Rumson, Bolling & Associates also uses skip tracing investigations, and they gave me up-to-date reports on my cases whenever I asked for them. Rumson, Bolling & Associates also had a team of in-house lawyers that I was able to use at no extra cost other than my initial contract fee. I paid $3,500 for 10 cases initially. They treated me with care, and handled all concerns and needs that I had. With business slowing down this was one of the best moves I have made in the past year or two.
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